Cookie Policy
How we use cookies on constructioncardshelpline.co.uk
Last Updated: February 2026
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.
This Cookie Policy explains how Construction Cards Helpline Limited (Company Number: 13678504) uses cookies and similar tracking technologies on our website.
2. Types of Cookies We Use
A) Strictly Necessary Cookies
These cookies are essential for our website to function. They enable core features such as page navigation, access to secure areas, and form submission. Without them, the website cannot operate properly.
These cookies do not require your consent as they are necessary for the service you request.
B) Analytical / Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
- Google Analytics (G-FLWWRD62N0): Tracks pages visited, duration, and traffic sources.
- Lucky Orange (site-id 1e5232ac): Provides session recordings, heatmaps and form analytics to help us identify where visitors struggle and improve the experience. Recordings are anonymised and sensitive fields (such as passwords and payment details) are automatically masked.
- Helps us improve website performance and user experience.
- Data is aggregated and anonymised.
C) Marketing / Advertising Cookies
These cookies track your browsing habits to deliver advertising relevant to you and your interests.
- Google Ads (AW-11516308902): Measures conversions from our advertising campaigns.
- Helps us understand which ads lead to bookings.
- May be used to show you relevant ads on other websites.
D) Functional Cookies
These cookies remember choices you make (such as language or region) to provide a more personalised experience.
3. Third-Party Cookies
Some cookies on our site are set by third-party services. We use the following trusted providers:
Google Analytics
Website analytics. See Google's Privacy Policy.
Google Ads
Advertising conversion tracking. See Google's Privacy Policy.
Stripe
Secure payment processing. See Stripe's Privacy Policy.
Lucky Orange
Session replay, heatmaps and form analytics used to improve our forms and booking flows. See Lucky Orange's Privacy Policy.
4. Managing & Disabling Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings.
Browser Cookie Settings
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Please note: disabling cookies may affect the functionality of our website, and some features (such as booking forms and payments) may not work as intended.
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. How Long Do Cookies Last?
- Session cookies: Deleted when you close your browser.
- Persistent cookies: Remain on your device for a set period (up to 26 months for Google Analytics).
- Marketing cookies: Typically expire after 90 days unless renewed by further activity.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Any changes will be posted on this page with an updated "Last Updated" date.
7. Contact Us
If you have questions about our use of cookies, please contact us:
Construction Cards Helpline Limited
124 City Road, London EC1V 2NX, United Kingdom
Email: info@constructioncardshelpline.co.uk
Phone: 0800 001 6122
Company Number: 13678504
See also our Privacy Policy for more details about how we handle your personal data.